Power of a million

2023 Impact Report

Welcome

Letter from our CEO

As a membership club representing more than a third of Alberta households, AMA has long understood that the sheer number of people who put their trust in us is one of our greatest strengths. But when we welcomed our millionth member in 2023, the idea of “strength in numbers” took on a life of its own.

From community mobilization projects to grassroots advocacy, we continued our storied legacy by investing in even more ways to make a difference in our communities, working hand in hand with fellow Albertans who shared our passion for positive change.

The road ahead was clear: to make a bigger collective impact, we needed to focus on smaller individual goals. We needed to imagine what would happen if a million people each did one small thing to create a better tomorrow. The world around us required it.

A record number of Canadians don’t have enough to eat. Climate change is having radical effects across the province, from devasting wildfires to extreme weather. The economy is forcing some families to make difficult choices.

It’s a lot to take in, and it’s easy to feel overwhelmed. But when you parcel out small, manageable actions across a large group of people, our prospects as a province don’t feel quite so scary. In fact, they feel exciting.

Hopeful, even.

We each create impact—our very own ripple effects—through the choices we make. Our second annual Impact Report highlights some of the ways AMA staff, board members, and members chose to do that in 2023, showing once again that taking care of each other is in Alberta’s DNA.

Because together, our ability to create a better tomorrow is beyond measure.

Michelle Chimko
President and CEO, Alberta Motor Association


We’re living in a time of remarkable change—from virtual health care to developments in clean energy, to artificial intelligence that will forever change the way we live and work. But what’s even more extraordinary is the fact each of those changes began with one person believing things could be different, then taking steps to make it happen.

Our unique strength as a province is our willingness to rally around the causes, issues and challenges that matter to us. In fact, that’s how AMA got its start in 1926: auto enthusiasts in Calgary and Edmonton banding together to lobby for lower fuel taxes and safer roads.

Nearly 100 years later, the ripple effects of that decision have multiplied exponentially to create the club we know today—a million members strong, residing in every corner of Alberta.

The AMA Community Foundation, established in October 2023, is our way of tapping into that spirit and scale for the greater good. Previously known as the AMA Foundation for Traffic Safety—which for decades has funded traffic safety research—the newly named AMA Community Foundation expands our commitment and now includes childhood safety, climate good, and food security.

It’s an exciting evolution that allows us to better mobilize our members around the issues that matter to them. Each of the Foundation’s four pillars of focus has one thing in common: supporting lasting change for the next generation of Albertans.

Donations to the AMA Community Foundation can be made at amacommunityfoundation.org, directly supporting programming within our province. Imagine the good we could do if every AMA member donated just $1.

That’s the power of a million.

Jane Flower
Vice-President, Corporate Purpose

People

It’s a special thing to be part of a community—and it feels even better when you give back. We’re passionate about bringing together our members, partners, employees, and board members to create  the change we want to see in our communities. In 2023, this included a huge number of employee-led initiatives.

  • As part of Edmonton’s CANstruction competition, our Legal team created a 10-foot tow truck entirely out of nonperishable groceries—all donated by AMA staff. The building materials were directed to the local food bank, contributing to a combined event total of 21,107 lbs of food.
  • Staff logged thousands of AMA Volunteer Day hours in support of causes that have special meaning for them. These included tree-planting, packing soup kits for local shelters, supervising educational field trips, buying and parceling school supplies for children in need, and helping out at the Terry Fox Run, to name just a handful.
  • Through voluntary Shift Swaps, employees set aside their day-to-day responsibilities to support members in everything from fraud prevention (Shredding events) to vehicle maintenance (Car Care events) to waste reduction (Electronics Recycling events).
2022
2023

0

Volunteer Hours
(VS. 3,345 in 2022)
2022
2023

0

Voluntary Member Service (Shift Swap) Hours
(VS. 1,056 in 2022)

HumanKind

We introduced our HumanKind platform in early 2023, making it easier for staff to participate in corporate giving initiatives, find volunteer opportunities, and donate to causes close to their hearts. 

Externally, the platform also serves as a hub for our members and fellow Albertans to support Fill Our Fleet and other AMA Community Foundation causes that improve our communities.

0

Percent of staff participation

0

Thousand dollars donated by staff

0

Causes supported
= 5 % of Staff
= 1,000 dollars
= 10 causes

HelloAlberta

We can only imagine how challenging, and even a bit frightening, it can be to move to an entirely new country. So, we designed a special outreach program, HelloAlberta, to support new Canadians in our province. In 2023, we helped protect 4,959 HelloAlberta newcomers on the road, while also connecting them to their community, critical resources, and even winter driving lessons. Everything needed to start life in Alberta on the right foot! Because the first step to a place feeling like home, is having someone roll out the Welcome mat.

AMA Mobile App

One of the most exciting features of our new AMA Mobile App, introduced in March, is the addition of digital communities. These in-app groups not only help members better connect with AMA but also with each other, over topics of shared interest. 

This year, nearly 3,900 members exchanged ideas, inspiration, and tips across our four debut communities: EV Life (electric vehicles), Cost Cutters (deal-seekers), Smart Traveller (travel enthusiasts), and HelloAlberta (welcoming newcomers). We look forward to adding more groups in 2024. 

Climate
Good

As climate change continues to impact Alberta, we know this beautiful landscape we call home needs our protection more than ever—and we’re grateful that 80% of our members agree. In 2023, grassroots efforts to reduce AMA’s footprint shared a common theme: the power of small individual actions to create meaningful change.

Reducing Our Carbon Footprint

In Roadside Assistance, a new policy around “conscious idling” was developed, with a goal to reduce fleet idling time from 40% to 20% over three years. Our service vehicle operators were so passionate about this change and their role in it, AMA exceeded that target in just four months. This represents a reduction in fuel consumption as an organization, along with an increase in air quality and reduced noise levels for our communities. (check out the full story in the video above).

Another bright spot was AMA Insurance, where we continued our commitment to reducing paper. As of November 2023, the department had shifted nearly a quarter (24%) of payments to Electronic Funds Transfer, while the use of DocuSign—saving an average 15 sheets of paper per agreement—climbed 36% year-over-year. 

2022
2023

0

Percent of transactions sent as EFTs
(VS. 8 in 2022)
2022
2023

0

Number of times DocuSign was used
(VS. 2,100 in 2022)
2022
2023

0

Sheets of Paper saved with docusign
(VS. 31,500 in 2022)

Recycling

Our second annual electronics recycling event resulted in 36,602 lbs of recovered resources. We also added e-recycling bins to select centres, providing Albertans with a year-round way to safely and responsibly dispose of computers, phones, and other electronic devices.

At 13 Shredding events across the province, we supported members in recycling 426,879 lbs of personal documents. 

During renovations to our administrative offices, we gave staff the option to “purchase” unneeded filing cabinets—otherwise destined for a landfill—for a $25 donation to the food bank. 

We also held our first employee swap meet for used goods (“swap, don’t shop”), helping rehome—and divert from landfills—clothing, appliances, and other items. Anything left after the event was donated to local shelters. 

0

Filing Cabinets Re-Homed

0

Dollars Donated from Cabinet Sale
= 10 Filing Cabinets
= 100 dollars donated
Shredding Events

0

Shredding events
(VS. 12 in 2022)

0

Communities
(VS. 8 in 2022)

0

participants
(VS. 8,820 in 2022)
2022
2023

0

Pounds shredded
(VS. 366,998 in 2022)
2022
2023

0

Trees saved
(VS. 3,670 in 2022)
2022
2023

0

Lbs of Food Bank Donations
(VS. 30,019 in 2022)
2022
2023

0

Cash Food Bank Donations
(VS. 51,163 in 2022)
Electronics Recycling
2022
2023

0

Communities
(VS. 2 in 2022)
2022
2023

0

Members Served
(VS. 521 in 2022)
2022
2023

0

Tonnes of greenhouse gas emissions saved
(VS. 15 in 2022)

*Source: Quantum

2022
2023

0

Lbs of Recovered Resources
(VS. 35,073 in 2022)
2022
2023

0

Lbs of Food Bank Donations
(VS. 150 in 2022)
2022
2023

0

Cash Food Bank Donations
(VS. 6,905 in 2022)

Forever Forests

In 2022, AMA pledged to plant 100 hectares of “forever forest” across Alberta by our centennial in 2026, helping rewild the land that’s given us so much. In 2023, we seeded our second and third forest sites, Flatbush and Benoit. Over their lifetime, these forests are expected to capture 33,814 metric tonnes of carbon. We also hosted educational lunch-and-learns with our partner, Project Forest, and held offsite events that gave staff and board members the chance to experience the power of planting firsthand. 

0

employees planted willows in their yards

0

Trees Planted by Ama in 2023

0

participants at 4 planting events

0

Trees planted by staff at 4 planting events

0

staff participants at Project Forest Lunch-and-Learns